Privacy Policy

1. Data controller

PROPERTIES 365 L.L.C. (HE401870), Panayides Building, 5th floor, Chrysanthou Mylona 1, 3030 Limassol, Cyprus, is the data controller for personal data collected through this website and related enquiries. Contact: info@properties365.com.cy or +357 7000 7365.

2. Personal data we collect

Depending on how you use the website, we may collect your name, telephone number, email address, property location and type, enquiry message, property requirements, property reference, communications with us, and information you choose to provide by telephone, email or WhatsApp.

We may also process limited technical information generated when the website is used, such as IP address, browser and device information, security records and server logs.

3. Why we use your data and legal bases

We process personal data to respond to property enquiries, contact prospective buyers, sellers, landlords or tenants, arrange calls or viewings, provide requested real-estate or valuation services, maintain client and enquiry records, operate our CRM, protect the website and systems, prevent misuse, comply with legal obligations and establish or defend legal claims.

Depending on the circumstances, processing is based on steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation, our legitimate interests in operating and protecting our business and responding to enquiries, or consent where the law requires consent. Consent can be withdrawn at any time where it is the applicable legal basis.

4. Website forms and CRM

When you submit “Sell Your Property” or “Request more details”, the information you provide is sent to PROPERTIES 365 L.L.C. and may be recorded in our customer relationship management system so that we can respond to your request, assign it to an appropriate agent and maintain a record of the enquiry.

Submitting a form does not subscribe you to marketing communications. Any future direct-marketing activity requiring consent will use a separate, optional choice.

5. Cookies and external services

We use essential storage or cookies needed for website operation, security and remembering privacy choices. Optional cookies or similar technologies are used only after the relevant consent where required by law.

The embedded Google Maps service is blocked until optional cookies are accepted. If you choose to load it, Google may receive technical information and apply its own privacy and cookie rules. You can reopen Cookie settings from the website footer and change your choice.

6. Who may receive your data

We do not sell personal data. Where necessary for the purposes above, data may be accessed by authorised personnel and agents, professional advisers, property owners or relevant transaction parties, and trusted service providers supporting hosting, databases, CRM operation, email delivery, security and website infrastructure. Data may also be disclosed to competent public authorities where required by law.

Service providers act under appropriate contractual and confidentiality obligations. Where personal data is transferred outside the European Economic Area, we use a lawful transfer mechanism and appropriate safeguards as required by the GDPR.

7. Retention and security

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and for applicable legal, accounting, regulatory, dispute-resolution or claims requirements. Different categories of information may therefore be kept for different periods.

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or misuse. No internet or storage system can be guaranteed to be completely secure.

8. Your GDPR rights

Subject to the conditions and exceptions in applicable law, you may have the right to request access to your personal data, correction, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time without affecting earlier lawful processing.

To exercise a privacy right, contact info@properties365.com.cy. We may need to verify your identity before acting on a request. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.

9. Children and third-party links

This website is intended for adults seeking property-related services and is not directed at children. External websites, social networks, messaging services and other third-party services have their own privacy practices, for which we are not responsible.

10. Changes to this policy

We may update this Privacy Policy when our services, technology, providers or legal obligations change. The current version and its last-updated date will be published on this page.